Terms & Conditions

Effective Date: 10/22/2025
Registered Business: Jawooo Foods Ltd
Registered Address: 267 Heathway Dagenham RM9 5AQ
Company Number: 06380616
Email: info@jawooofoods.com
Phone: 0208 593 7262 / 07877177602

1. Introduction

These Terms & Conditions govern your use of our website and the purchase of goods from Jawooo Foods. By placing an order, you agree to be bound by these terms.

2. Products & Pricing

  • All prices are in GBP (£) and include VAT where applicable.
  • Product descriptions, images, and prices are subject to change without notice.
  • We aim to ensure all product information is accurate, but errors may occur. In such cases, we will contact you before dispatch.

3. Orders & Payment

  • Orders are confirmed upon successful payment.
  • We accept major debit/credit cards, PayPal, and other secure payment methods.
  • You will receive an order confirmation via email.
  • We reserve the right to cancel or refuse any order at our discretion.

4. Delivery

  • We deliver across the UK. Delivery charges and estimated times are displayed at checkout.
  • Deliveries are made to the address provided at checkout. Please ensure accuracy.
  • We are not liable for delays caused by courier services or events beyond our control.

5. Returns & Refunds

  • Under the Consumer Contracts Regulations, you have the right to cancel your order within 14 days of receiving non-perishable goods.
  • Perishable items (e.g. fresh or frozen foods) are non-refundable, unless faulty or not as described.
  • To request a return or report an issue, contact us within 24 hours of delivery.
  • Refunds are processed within 14 days of receiving returned goods or confirming a fault.

6. Use of Website

  • You agree not to misuse our website or attempt to access it unlawfully.
  • All content, including images and text, is the property of Jawooo Foods and may not be reproduced without permission.

7. Privacy & Data Protection

  • We collect and process your data in accordance with the UK GDPR and Data Protection Act 2018.
  • For full details, please see our Privacy Policy.

8. Liability

  • Our liability is limited to the value of the goods purchased.
  • We are not responsible for indirect or consequential losses.

9. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.